Service Provider Definition(s): An organization supplying services to one or more internal customers or external customers. Source: ITIL
Technology
Service Level Agreement (SLA) Definition(s): Represents a commitment between a service provider and one or more customers and addresses specific aspects of the service, such as responsibilities, details on the
Watering Hole Attack Definition(s): In a watering hole attack, the attacker compromises a site likely to be visited by a particular target group, rather than attacking the target group directly.
Watering Hole Definition(s): Watering hole attacks involve attackers compromising one or more legitimate Web sites with malware in an attempt to target and infect visitors to those sites. Source: NIST
Weakness Definition(s): Defect or characteristic that may lead to undesirable behavior. Source: NIST NIST SP 800-160v1r1 from ISO/SAE 21434:2021 (As used in this volume) Poor coding practices, as exemplified by CWEs Source:
Patch Definition(s): A software component that, when installed, directly modifies files or device settings related to a different software component without changing the version number or release details for the
Business Operations Definition(s): The day-to-day execution, monitoring and management of business processes. Source: ITIL
Business Objective Definition(s): The objective of a business process, or of the business as a whole. Source: ITIL
Best Practice Definition(s): Proven activities or processes that have been successfully used by multiple organizations. Source: ITIL