Best Practice  Definition(s): Proven activities or processes that have been successfully used by multiple organizations.  Source: ITIL

Backup  Definition(s): A process by which data, electronic or paper based is copied in some form so as to be available and used if the original data from which it

Awareness  Definition(s): To create understanding of basic BCM issues and limitations. This will enable staff to recognize threats and respond accordingly. Examples of creating such awareness include distribution of posters